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Cookie Policy

Last update: November 3, 2025

Please read this Cookie Policy ("Policy") carefully. This Policy explains how Air Labs, Inc. ("Air," "We," "Our," or "Us") uses cookies and similar technologies when you access or use our website at https://air.inc/, our mobile application(s), or any content, information, services, features or resources available or enabled through our platform (collectively, the "Services").

This Policy should be read in conjunction with our Privacy Policy and Terms of Use Agreement. By continuing to use the Services, you consent to our use of cookies and similar technologies as described in this Policy.

1. What Are Cookies and Similar Technologies?

1.1 Cookies. Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences and actions.

1.2 Similar Technologies. In addition to cookies, we use other similar technologies including:

(a) Local Storage and Session Storage: Data stored in your browser to persist information across sessions or temporarily for the duration of your browsing session;

(b) Pixels and Web Beacons: Tiny graphics used to track user behavior and measure campaign effectiveness;

(c) Software Development Kits (SDKs): Code integrated into our mobile applications that enable functionality and analytics; and

(d) Device Identifiers: Unique identifiers associated with your mobile device.

2. Why We Use Cookies

We use cookies and similar technologies for the following purposes:

(a) To keep you signed in to your Air workspace and authenticate your account;

(b) To remember your preferences, settings, and customization choices;

(c) To understand how you use our platform and identify opportunities to improve your experience;

(d) To protect your account from fraud and prevent security threats;

(e) To analyze platform performance and identify technical issues;

(f) To provide customer support and respond to your inquiries;

(g) To deliver relevant content and measure the effectiveness of our marketing; and

(h) To comply with legal and regulatory requirements.

3. Cookie Declaration

Our Services use cookies that are automatically scanned and categorized by Cookiebot. For the most up-to-date and comprehensive list of cookies used on our Services, please see the live cookie declaration below.

Note: Cookiebot automatically scans our Services on a regular basis to detect new cookies and update our declaration. The cookie declaration provides detailed information about each cookie including its name, provider, purpose, expiry, and type.

To embed the cookie declaration on this page, add the following code where you want the declaration to appear:

<script id="CookieDeclaration" src="https://consent.cookiebot.com/3acb196d-4937-4f6b-afde-8763e4a62626/cd.js" type="text/javascript" async></script>

4. Types of Cookies We Use

4.1 Strictly Necessary Cookies

These cookies are essential for the Services to function properly. Without them, certain features of our platform would not be available. You cannot opt out of strictly necessary cookies as they are required for the Services to operate.

Purpose: These cookies enable core functionality such as:

  • Maintaining your logged-in session

  • Authenticating your account securely

  • Protecting against cross-site request forgery (CSRF) attacks

  • Remembering which workspace you're accessing

  • Providing essential security features

Examples: Session tokens, authentication cookies, CSRF protection tokens, workspace identifiers, and security-related cookies from our infrastructure providers (such as Cloudflare).

4.2 Functional Cookies

These cookies enable enhanced functionality and personalization. They remember choices you make (such as your username, language, or region) and provide enhanced, personalized features.

Purpose: These cookies enable features such as:

  • Storing your display settings and UI preferences

  • Remembering your preferred view mode (grid, list, etc.)

  • Saving your recent search history for quick access

  • Recalling your sidebar and navigation preferences

  • Storing your default upload settings and folder locations

  • Enabling chat support and remembering your support conversations

  • Tracking video playback progress

Third-Party Providers:

You may disable functional cookies, but doing so may affect your ability to use certain features and may result in a less personalized experience.

4.3 Analytics and Performance Cookies

These cookies help us understand how visitors interact with our Services by collecting information about usage patterns, feature adoption, and technical performance. This information is aggregated and anonymous.

Purpose: These cookies help us:

  • Track user sessions and behavior patterns

  • Analyze user engagement and feature usage

  • Measure website performance and loading times

  • Identify technical errors and issues

  • Understand which features are most valuable to users

  • Monitor application performance and uptime

  • Analyze video engagement and viewing behavior

Third-Party Providers: We use analytics services from providers including:

4.4 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements, track campaign effectiveness, understand visitor sources, and build marketing audiences. They may be set by us or by our advertising partners.

Purpose: These cookies enable us to:

  • Identify company visitors for B2B marketing purposes

  • Track advertising campaign performance and conversions

  • Build audiences for retargeting campaigns

  • Measure the effectiveness of our marketing efforts

  • Provide relevant content based on your interests

  • Identify companies and contacts visiting our website

  • Analyze buyer intent and engagement signals

Third-Party Providers: We use marketing and advertising services from providers including:

You may disable marketing cookies through our cookie consent banner or your browser settings.

5. Additional Third-Party Services

Our Services integrate with additional third-party tools and services that may use cookies and similar technologies:

(a) Customer Data Platform: Segment aggregates and routes analytics data to various tools

(b) Application Monitoring: Datadog for performance monitoring, error tracking, and infrastructure observability

(c) Video Platform: Wistia for video hosting, playback, and engagement analytics

(d) Content Delivery Networks: Cloudflare for performance, security, and DDoS protection (may use cookies for security purposes)

(e) B2B Intelligence Platforms: 6sense, ZoomInfo, and RB2B for company identification and intent data

(f) Session Recording: Microsoft Clarity for heatmaps and session replay analytics

Each third-party service operates according to its own privacy policy and terms of service. We encourage you to review the privacy policies of these third-party providers.

6. Cookie Duration

6.1 Session Cookies. These are temporary cookies that expire when you close your browser. They help us maintain your session while you're actively using the Services.

6.2 Persistent Cookies. These remain on your device for a set period (or until you delete them) as specified in the cookie declaration. They help us recognize you when you return to the Services and remember your preferences.

7. Your Cookie Choices

7.1 Managing Cookie Preferences Through Cookiebot

When you first visit the Services, you will see a cookie consent banner powered by Cookiebot. You may accept all cookies or customize your preferences by category (Necessary, Functional, Analytics, Marketing).

You can change your cookie preferences at any time by:

(a) Clicking the "Cookie Settings" or "Cookie Declaration" link in our website footer;

(b) Reopening the consent banner through the cookie icon displayed on our website;

(c) Visiting your Account Settings within the Services; or

(d) Contacting us at help@air.inc.

Note: Disabling certain categories of cookies may affect your ability to use some features of the Services. Strictly necessary cookies cannot be disabled as they are essential for the Services to function.

7.2 Browser Controls

Most web browsers allow you to control cookies through their settings. You can typically:

(a) View what cookies are stored and delete them individually;

(b) Block third-party cookies;

(c) Block all cookies from specific websites;

(d) Delete all cookies when you close your browser; or

(e) Enable "private browsing" or "incognito" mode to prevent cookies from being stored.

Here's how to manage cookies in common browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data

  • Firefox: Settings > Privacy & Security > Cookies and Site Data

  • Safari: Preferences > Privacy > Manage Website Data

  • Edge: Settings > Cookies and site permissions > Manage and delete cookies

Important: If you disable all cookies, you will not be able to log in to the Services or use essential features of our platform.

7.3 Opt-Out of Interest-Based Advertising

You can opt out of interest-based advertising from participating companies through these industry opt-out mechanisms:

(a) Digital Advertising Alliance: http://optout.aboutads.info/

(b) Network Advertising Initiative: http://optout.networkadvertising.org/

(c) Google Ads Settings: https://adssettings.google.com/

(d) Your Online Choices (EU): http://www.youronlinechoices.com/

7.4 Mobile Device Controls

If you use our mobile application, you can control tracking through your device settings:

(a) iOS Devices: Settings > Privacy & Security > Tracking

(b) Android Devices: Settings > Privacy > Ads

You may also reset your advertising identifier through these device settings.

7.5 Do Not Track Signals

Some browsers offer a "Do Not Track" (DNT) signal. Our Services do not currently respond to DNT signals, as there is no universally accepted standard for how to interpret them. However, you can control tracking through your cookie preferences and browser settings as described above.

8. International Users

The Services are controlled and operated by Air from the United States. If you access the Services from outside the United States, you acknowledge that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. Data protection laws in the United States may differ from those in your country of residence.

9. Changes to This Policy

9.1 Updates

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make material changes, we will:

(a) Update the "Last update" date at the top of this Policy;

(b) Notify you via email or through a notice on the Services; and/or

(c) Request your renewed consent if required by applicable law.

9.2 Your Continued Use

Your continued use of the Services after any changes to this Policy constitutes your acceptance of such changes. We encourage you to review this Policy periodically to stay informed about our use of cookies and similar technologies.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

Air Labs, Inc.
223 Bedford Ave., PMB 1163
Brooklyn, NY 11211

Email: help@air.inc
Support: support@air.inc

For general privacy questions or to exercise your data rights under applicable data protection laws, please see our Privacy Policy or contact us at the address above.

Note: This Cookie Policy is incorporated into and forms part of our Terms of Use Agreement. Capitalized terms used but not defined in this Policy have the meanings given to them in our Terms of Use Agreement or Privacy Policy.